Last Updated: April 10, 2026
At Maths Question Bank, we take your privacy seriously. This Privacy Policy explains what personal data we collect, how we use it, and your rights regarding your data.
| Data Type | Purpose | Required |
|---|---|---|
| Email Address | Account creation, login, communication, password recovery | Yes |
| Account Password | Account security (stored as encrypted hash) | Yes |
| Payment Information | Paper purchase billing (processed by Stripe, not stored by us) | For paid papers only |
| Support Communications | Customer service and technical support | Optional |
| Data Type | Purpose |
|---|---|
| Usage Data | Questions generated, topics accessed, features used (to improve service) |
| Device Information | Browser type, operating system, device type (for compatibility and security) |
| Log Data | IP address, access timestamps, pages visited (for security and analytics) |
| Cookies | Session management, preferences, analytics |
We use collected data for the following purposes:
With your consent, we may send promotional emails about new features, educational tips, or special offers. You can unsubscribe at any time by clicking the "unsubscribe" link in any marketing email.
We never sell, rent, or trade your personal data to third parties for their marketing purposes.
We share data with trusted third parties only as necessary to operate the Service:
| Provider | Purpose | Data Shared |
|---|---|---|
| Stripe | Payment processing | Email, purchase amount, transaction ID |
| Email Service Provider | Sending transactional and marketing emails | Email address, name (if provided) |
| Analytics Providers | Usage analytics and performance monitoring | Anonymized usage data, device info |
| Cloud Hosting | Data storage and application hosting | All data (encrypted at rest and in transit) |
We may disclose data if required by law, court order, or government request, or to protect our rights and safety.
We retain your personal data for as long as your account is active. If you delete your account:
Under Singapore's PDPA and other applicable laws, you have the following rights:
You can request a copy of your personal data. Contact us at [email protected] (placeholder).
You can update or correct inaccurate data through your account settings or by contacting us.
You can request deletion of your account and personal data. We will respond within 30 days. Note: Some data may be retained for legal compliance (e.g., billing records).
You can request your data in a machine-readable format.
You can withdraw consent for marketing communications at any time by unsubscribing.
Contact us at [email protected] (placeholder) with your request. We will respond within 30 days.
We implement appropriate technical and organizational measures to protect your data:
However, no system is 100% secure. We cannot guarantee absolute security but will notify you promptly if a breach occurs.
We use cookies for:
You can control cookies through your browser settings, but disabling essential cookies may break the Service.
Our Service is intended for use by primary school students (typically ages 7-12). We do not knowingly collect personal data from children under 13 without parental consent. If you are a parent and believe your child has provided us with data without your consent, please contact us.
Your data may be processed in countries outside Singapore. We ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions.
We may update this Privacy Policy periodically. Material changes will be communicated via email or prominent notice on the Service. Continued use after changes constitutes acceptance.
For privacy-related questions, concerns, or requests:
Email: [email protected] (placeholder)
Data Protection Officer: [To Be Appointed]
Address: [Business Address - To Be Added]
Response Time: We will respond within 30 days
If you are not satisfied with our response, you may contact the Singapore Personal Data Protection Commission (PDPC):
Website: www.pdpc.gov.sg
Hotline: 1800-675-8977